Privacy policy

PRIVACY POLICY

This Privacy Policy applies to all personal information that we collect and process when you visit or use our website, place an order, contact us, or interact with us through social media.
By personal information, we mean any information that can be used to identify you, as described in more detail below.

WHO WE ARE

We are Nordkaj, a fashion brand. We are responsible for processing your personal information in accordance with the General Data Protection Regulation (GDPR).

Business Information:
Nordkaj
Address: 4250 Pennsylvania Avenue, Bound Brook, New Jersey, 08805, United States
E-mail: info@nordkaj.com
Phone: +1 732-356-2721

WHAT PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information:

  • Contact Information: Name, address, phone number, and email address.

  • Account and Technical Information: Login details, IP address, browser type, device identifiers, and approximate geographic location.

  • Order Information: Purchased products, order history, shipping address, and payment status.

  • Communication Information: Messages sent through email or customer support.

PURPOSES OF PROCESSING AND LEGAL BASIS

Purpose Legal Basis
Order processing and customer support Performance of a contract (GDPR Article 6(1)(b))
Email marketing Consent (GDPR Article 6(1)(a))
Improving and analyzing our services Legitimate interest (GDPR Article 6(1)(f))
Compliance with legal obligations (e.g., accounting requirements) Legal obligation (GDPR Article 6(1)(c))

HOW WE SHARE YOUR INFORMATION

We never sell your personal information. We only share it with trusted service providers, such as:

  • Payment Providers: Payment processors used to complete your purchases.
  • Shipping Partners: Courier and logistics providers responsible for delivering your orders.
  • IT Service Providers: Hosting, email, analytics, and other technology service providers.

DATA RETENTION

We retain your personal information only for as long as necessary:

  • Order Information: Up to 10 years, where required by applicable law.
  • Marketing Data: Until you withdraw your consent.
  • Customer Service Records: Up to 2 years after your inquiry has been resolved.

YOUR RIGHTS

You have the right to request access to your personal information, request corrections, request deletion, and object to the processing of your personal information for direct marketing purposes. You may also exercise other rights available under applicable data protection laws by contacting us at info@nordkaj.com.

You also have the right to lodge a complaint with the appropriate data protection authority.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Last updated: July 17, 2026